Telecommunications Service Agreement
Edgeless Unified Communications Terms of Service (Rev. 2024)
THIS AGREEMENT IS ENTERED INTO BY AND AGREED BETWEEN
Edgeless Unified Communications, LLC (“EdgelessUC”) and
the “Customer” as described in the accepted Service Request Form to be attached
hereto and incorporated herein (collectively, this “Agreement”).
- Services. Subject to the terms and
conditions contained herein, EdgelessUC
agrees to provide to Customer, and
Customer agrees to purchase from
EdgelessUC, the telecommunications
service(s) identified in the accepted Service
Request Forms attached hereto and
incorporated herein (collectively, the
“Service” or “Services”).
2. Term. The term of this Agreement with
respect to each accepted Service Request
Form shall commence on the Requested
Service Date (as specified in an accepted
Service Request Form) or the date upon
which the Service first becomes available,
whichever is later (the “Service
Commencement Date”). Unless canceled in
writing by either party at least thirty (30)
days prior to expiration, Service will
automatically continue on an annualized
term under the same terms and conditions.
The term of the Service under this
paragraph is hereinafter referred to as the
“Service Commitment Period.”
3. Tariff Applicability. If the Service
provided hereunder is subject to the rates,
terms and conditions contained in
EdgelessUC’s tariffs (“Tariffs”) on file with
the Federal Communications Commission
(“FCC”) or on file with the Public Utility
Commission of Texas (“PUCT”), this
Agreement shall be subject to changes,
modifications, orders and rulings by the
FCC or the PUCT. In the event of a conflict
between the terms of the applicable Tariffs
and this Agreement, the terms of the Tariffs
shall control and supersede the terms of this
Agreement. If Tariffs do not govern the
Service, this Agreement and its rates,
terms, and conditions set forth herein shall
fully control. If during the term of this
Agreement, the Tariffs covering the Service
are withdrawn pursuant to statutory
changes or orders from the FCC, or other
governmental or judicial authority, this
Agreement shall continue in full force and
effect and the rates, terms and conditions
set forth herein shall fully control.
4. Charges. For the Service provided
pursuant to this Agreement, Customer shall
pay EdgelessUC the rates and charges set
forth in the applicable Service Request
Form. Customer shall also pay all applicable
federal, state and/or local taxes, fees and
surcharges that may be required under
applicable law, regulation or tariffs in
connection with the Service. Such taxes,
fees and/or surcharges are subject to
change without notice to Customer. If you
are Tax exempt, please provide your tax
exemption forms within 30 days.Charges for
ancillary services, including but not limited
to, charges for installation and change
orders, used by Customer will be imposed
through EdgelessUC’s current support
package.
5. Payment of Charges. Payment for
installation and other non-recurring charges
shall be due on the first day of the month
following the month in which the Service
was provided. Thereafter, payment for
monthly recurring charges shall be made in
arear of the month for which Service shall
was provided, and shall be due on the first
day of such month. In the event Customer
fails to pay EdgelessUC’s invoice in full or
remit payment to the proper address on or
before ten (10) days after the due date,
Customer shall also pay a late payment
charge of 1.5% per month or the maximum
rate permitted by law, whichever is lower, on
all overdue amounts until Customer’s
account is current. Should Customer have a
billing dispute, Customer must provide
notice to EdgelessUC in writing within thirty
(30) days of the invoice date with a detailed
explanation of the disputed invoiced
amount, and Customer shall pay the
undisputed portion as and when due. If
EdgelessUC determines that a disputed
charge was billed correctly, payment shall
be due from Customer with five (5) days
after EdgelessUC advises Customer that
the dispute is denied.
- Credit Check/Deposit. Customer’s credit
history is subject to review by EdgelessUC.
In conformity with EdgelessUC’s
established policies, if Customer’s financial
condition cannot be verified or is otherwise
unacceptable to EdgelessUC, EdgelessUC
may establish certain credit measures
including but not limited to setting toll usage
limitations and requiring deposits or
irrevocable letters of credit as a condition to
providing Service. The provisions of this
Section 6 are independent of, and in
addition to, such other rights and remedies
as EdgelessUC may have at law or in equity
or otherwise for any breach of this
Agreement by Customer.
- Unauthorized Use. EdgelessUC does
not warrant or guarantee that it can prevent
unauthorized use or misuse. EdgelessUC
shall not be liable for any damages,
including charges for service under this
Agreement that Customer may incur as a
result of unauthorized use or misuse of the
Service by Customer’s employees,
contractors and agents, invitees, other third
parties or the public. Customer will remain
responsible for all charges.
- Customer Proprietary Network
Information (“CPNI”). Customer agrees
that EdgelessUC may release to Customer’s
representatives call detail, billing information
and other CPNI associated with the Service
without establishing a password for
authentication purposes. Customer agrees
that EdgelessUC may rely, in lieu of a
password, on the use of account information
(including, but not limited to, account
number, billing address, contact name(s),
and identification of the Service) and other
commercially reasonable processes to
authenticate Customer’s representatives
who contact EdgelessUC ‘s dedicated
account representative(s) to request CPNI.
Customer acknowledges that this alternative
authentication regime is for Customer’s
convenience, and, if Customer elects not to
require the use of a password, Customer
assumes the risk of inadvertent or
unauthorized disclosure of CPNI. Customer
has a right, and EdgelessUC has a duty,
under federal law to protect confidentiality of
CPNI. Customer may request that
EdgelessUC implement password
protection for Customer’s CPNI at any time
upon written notice. Customer further
acknowledges that EdgelessUC, its agents
and its affiliates that provide
communications-related services may
access, use and disclose Customer’s CPNI
to market communications-related services
to Customer, unless and until Customer
“opts-out” as provided in the EdgelessUC
Customer Proprietary Network Information
(CPNI) Notice. EdgelessUC may share
Customer’s CPNI with its independent
contractors and/or joint venture partners for
purposes of marketing new or additional
services and in connection with Customer’s
current Service. Customer expressly
consents (“opts-in”) to such use of its CPNI
by its signature below, unless and until Customer revokes or denies such consent
by written notice to EdgelessUC. Customer
may deny or withdraw access to CPNI for
marketing purposes at any time, and such
denial of consent shall not affect the
provision of current Service.
- Limited Warranty. EdgelessUC WILL
USE COMMERCIALLY REASONABLE
EFFORTS TO PROVIDE THE SERVICE
SUBSTANTIALLY IN ACCORDANCE WITH
SERVICE DESCRIPTIONS. EdgelessUC
DOES NOT WARRANT THE SERVICE
WILL BE PROVIDED WITHOUT
INTERRUPTION. IF THE SERVICE DOES
NOT FUNCTION SUBSTANTIALLY IN
ACCORDANCE WITH SUCH SERVICE
DESCRIPTIONS THROUGH NO FAULT OF
CUSTOMER OR ITS AGENTS,
EdgelessUC WILL REPAIR THE SERVICE
AND ANY CREDITS FOR THE AFFECTED
SERVICE WILL BE ISSUED IN
ACCORDANCE WITH EdgelessUC’S
THEN CURRENT POLICIES. THIS
LIMITED WARRANTY IS EXCLUSIVE OF
ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY OR OF FITNESS FOR
A PARTICULAR PURPOSE.
- Limitation of Liability. EdgelessUC
WILL NOT BE LIABLE FOR
CONSEQUENTIAL, INCIDENTAL,
INDIRECT, OR SPECIAL DAMAGES,
INCLUDING, BUT NOT LIMITED TO, LOSS
OF BUSINESS, PROFITS, INFORMATION
OR OTHER COMMERCIAL OR
ECONOMIC LOSS, WHETHER SUCH
DAMAGES ARE BASED ON BREACH OF
CONTRACT, TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) EVEN IF
EdgelessUC HAS BEEN NOTIFIED OF
THE POSSIBILITY OF SUCH DAMAGES.
EdgelessUC’S LIABILITY TO CUSTOMER
FOR ANY OTHER DAMAGES DUE TO
FAILURES IN THE SERVICE ARISING
FROM ITS NEGLIGENCE OR BREACH OF
THE AGREEMENT SHALL BE LIMITED TO
THE CHARGES FOR THE SERVICE
AFFECTED BY THE FAILURE FOR THE
PERIOD OF SUCH FAILURE.
- Default. In addition to any other rights
and remedies specified herein, or available
to EdgelessUC at law or in equity,
EdgelessUC shall have the following
suspension and/or termination rights: (a)
EdgelessUC may, upon three (3) days’ prior
written notice, immediately suspend all or
any portion of the Service to Customer
and/or terminate this Agreement without
liability, if any Customer invoice is more
than ten (60) business days past due; (b)
EdgelessUC may, upon seven (70) days’
prior written notice, immediately suspend all
or any portion of the Service to Customer
and/or terminate this Agreement without
liability, in the event Customer shall fail to
cure any material breach of this Agreement;
and (c) EdgelessUC may immediately
suspend all or any portion of the Service to
Customer and/or terminate this Agreement
without liability, if Customer files for
bankruptcy or reorganization or fails to
discharge any involuntary petition for the
same within thirty (30) days after such filing,
or if Customer otherwise becomes
insolvent.
- Indemnification. Customer shall
indemnify, defend and hold harmless
EdgelessUC and its affiliates, employees,
directors, officers, representatives,
subcontractors, interconnection service
providers, suppliers and agents
(“EdgelessUC Indemnified Parties”) from
and against all demands, claims, actions or
causes of action, assessments, losses,
damages, liabilities, costs and expenses,
including, without limitation, interest,
penalties and reasonable attorneys’ fees
and disbursements (collectively, “Claims”)
to the extent any such Claim is asserted by
a third party against any EdgelessUC
Indemnified Party, directly or indirectly, by
reason of or resulting from any Customer
failure to perform an obligation under this
Agreement or any action or inaction of
Customer or its employees or agents that is
illegal or constitutes negligence or
intentional misconduct, or as a result of: (i)
claims for libel, slander, infringement of
copyright or unauthorized use of trademark,
logo, trade name or service mark arising out
of use of any Service; (ii) claims for patent
infringement arising from combining or
connection of facilities to use EdgelessUC’s
network; (iii) claims for damage to tangible
property and/or personal injuries (including
death) arising out of the negligence or willful
act or omission of Customer; and (iv) claims
that the content or the actions of Customer
violate any law or regulation.
- Termination. The rates and charges for
Service set forth on the applicable Service
Request Form are established, in part, in
consideration of Customer’s agreement to
purchase Service for a specified term. After
a Service Request Form is accepted by
EdgelessUC, Customer may cancel all or
any portion of the Service prior to the
expiration of the Service Commitment
Period (an “Early Termination”) by providing
EdgelessUC with written notice of such
Early Termination at least thirty (30) days
prior to the effective date thereof. In the
event of any Early Termination, or a
termination by EdgelessUC in accordance
with Section 11 herein (“Section 11
Default”), Customer shall remain liable for
and pay to EdgelessUC, within ten (15)
days after the effective date of the Early
Termination or the Section 11 Default, and
without any right of off-set against pre-paid
non-recurring Charges, an amount equal to:
(1) all non-recurring Service charges
applicable to the cancelled Service
remaining unpaid as of the effective date of
the Early Termination or the Section 11
Default; plus (2) all accrued and unpaid
monthly service charges for the cancelled
Service through the effective date of the
Early Termination or the Section 11 Default;
plus (3) as liquidated damages, a
Termination Fee equal to: (a) the remaining
balance of all monthly service charges for
the cancelled Service for the remainder of
the Service Commitment Period if the
Service Commitment Period is one (1) year
or less; or (b) if the Service Commitment
Period is longer than one (1) year, the
remaining balance of all monthly service
charges for the cancelled Service for the
remainder of the first year of the Service
Commitment Period, plus an amount equal
to twenty percent (20%) of the balance of all
monthly service changes for the terminated
Service for the remainder of the Service
Commitment Period. The parties agree that
the Termination Fee is not a penalty, but
rather, the parties’ best estimate of the
actual losses to be incurred by EdgelessUC
as a result of such Early Termination by
Customer or Section 11 Default by
EdgelessUC, as applicable, the actual
losses being difficult or impossible to
calculate or ascertain. In the event of an
Early Termination or a Section 11 Default,
Customer shall not be entitled to any refund
of all or any portion of any nonRecurring
service charges paid by Customer prior to
the effective date of the Early Termination or
the Section 11 Default. In the event of any
cancellation described in Section 11 or
Section 13 herein, Customer shall also pay
EdgelessUC an amount equal to any
termination charges, expenses, fees or
penalties incurred by EdgelessUC due to
cancellation of relevant local access
procured and administered by EdgelessUC
on behalf of Customer plus any other
reasonable costs, expenses or additional
charges incurred as a result thereof.
- Restrictions on Service. (a) Customer
use of any Service provided under this
Agreement is subject to applicable state and
federal laws, rules and regulations.
Notwithstanding anything to the contrary
contained herein or elsewhere in any
agreement between the parties, upon thirty
(30) days prior written notice, EdgelessUC
or Customer shall have the right, without
liability, to cancel an affected portion of the
Service, if any material rate or term
contained herein and relevant to the Service
is substantially changed by order of the
highest court of competent jurisdiction to
which the matter is appealed, the Federal
Communications Commission or other local,
state or federal government authority, or
due to a material change or termination of a
relevant third party contract of EdgelessUC
affecting the terms and conditions,
including, without limitation, pricing,
contained herein (e.g., an underlying
provider). (b). Any service utilizing a
dynamic integrated access device requires
customer supplied power. A power supply
failure will interrupt this service, including
the ability to access emergency response
services such as police, fire and 911. (c) For
telephone trunk based services,
EdgelessUC shall utilize the Billing
Telephone Number (BTN), the Customer
name, and the Service Address of the
telephone product specified on the Service
Request Form for 911 and E-911
notification. If Customer desires all assigned
outbound numbers to be reported to 911
and E-911, Customer must request with
EdgelessUC. Within a commercially
reasonable time after receipt of such
request EdgelessUC shall enable all
assigned outbound numbers to be
transmitted for 911 and E-911 connection.
Customer shall remain solely responsible
for access to emergency response services
such as police, fire and 911 for any private
distribution of telephone numbers to service
locations other than that listed as the BTN
Service Address on the Service Request
Form.
- Force Majeure. If EdgelessUC’s
performance of this Agreement or any
obligation hereunder is prevented, restricted
or interfered with by causes beyond its
reasonable control, including but not limited
to, acts of God, fire, explosion, vandalism,
cable cut, storm or other similar occurrence,
any law, order, regulation, direction, action
or request of the United States government
or state or local governments, any
instrumentality of any one or more said
governments, or of any civil or military
authority, or by national emergencies,
insurrections, riots, wars, strikes, lockouts or
work stoppages or other labor difficulties,
supplier failures, shortages, breaches or
delays, EdgelessUC shall not be liable for
any such failure of performance.
- General Provisions: (a) Customer
accepts the responsibility for providing
EdgelessUC with any tax or special access
surcharge exemption forms as may be
required by local exchange telephone
companies. (b) The provision of the Service
will not create a partnership or joint venture
between the parties or result in a joint
service offering to third parties. (c) This
Agreement shall be governed by the laws of
the State of Oklahoma, without reference to
its principles of conflict of laws. In the event
suit is brought or an attorney is retained by
EdgelessUC to enforce the terms of this
Agreement or to collect any money(s) due
hereunder or to collect money damages for
breach hereof, EdgelessUC shall be entitled
to recover, in addition to any other remedy,
reimbursement for reasonable attorneys’
fees, court costs, costs of investigation and
other related expenses incurred in
connection therewith. (d) This Agreement
shall be binding upon and inure to the
benefit of both parties hereto and their
respective successors or permitted assigns,
provided, however, that Customer shall not
assign or transfer its rights or obligations
under this Agreement without the prior
written consent of EdgelessUC, which
consent shall not be unreasonably withheld,
and further provided that any assignment or
transfer without such consent shall entitle
EdgelessUC to terminate the Service
provided hereunder at its options upon ten
(10) days prior written notice. EdgelessUC
may assign this Agreement without consent
to any affiliated entity or to any successor in
interest whether by merger, reorganization
or transfer of all or substantially all of its
assets or otherwise. (e) If any part of any
provision of this Agreement shall be invalid
or unenforceable under applicable law, said
part shall be ineffective to the extent of such
invalidity only, without in any way affecting
the remaining parts of said provision or the
remaining provisions of this Agreement and
Customer and EdgelessUC hereby agree to
negotiate in good faith with respect to any
such invalid or unenforceable part to the
extent necessary to render such part valid
and enforceable. Either Party’s failure to
enforce any of the provisions of this
Agreement or to exercise any right or option
is not a waiver of any such provision, right
or option, and shall not affect the validity of
the Agreement. Any waiver must be written
and signed by the Parties. (f) Any notice or
other communication required or permitted
under this Agreement shall be in writing and
shall be deemed given when delivered by
hand or three (3) days after being deposited
in the United States mail, registered or
certified mail, return receipt requested,
postage prepaid, and addressed to the
applicable “Business Address” shown
below. Either party hereto may change its
address for notification purposes by giving
the other party prior written notice as
aforesaid specifying the new address and
the date upon which it shall become
effective. (g) The Parties hereto hereby
knowingly, irrevocably, voluntarily and ment
executed in connection with this Agreement,
or any course of conduct, intentionally waive
any rights to a trial by jury in respect of any
action, proceeding or counterclaim based
on this Agreement or arising out of, under,
or in connection with this Agreement or any
document or instrucourse of dealing,
statements (whether verbal or written) or
action of any Party hereto. (h) This
Agreement may be executed
simultaneously in any number of
counterparts, each of which counterparts
will be deemed to be an original, and such
counterparts will constitute but one and the
same instrument. (i) Neither Party will
disclose the terms of this Agreement to any
other person without the prior written
consent of the other Party, except as may
be necessary to comply with applicable laws
and regulations. (j) This Agreement,
including the relevant Schedules and
Supplements thereto represents the entire
understanding between the Parties in
relation to the matters herein and
supersedes all previous agreements
whether oral or written made between the
Parties in relation to the subject matter
hereof. Except as otherwise agreed herein,
this Agreement may only be modified by a
writing signed by authorized representatives
of both Parties. The headings in this
Agreement are for convenience of reference
and shall not affect its construction or
interpretation. (k) The covenants and agreements contained in this Agreement
with respect to payment of amounts due,
confidentiality, liability, and indemnification
shall survive termination of this Agreement,
regardless of the reason for termination.
The rights and obligations under this
Agreement shall survive any merger or sale
of either party and shall be binding upon the
successors and permitted assigns of each
party. (l) Each signatory to this Agreement
does hereby represent and warrant that he
has the authority to execute this Agreement
on behalf of the party to this Agreement for
whom he is executing this Agreement.
Hosted PBX Services and SIP Services
- Customer with Hosted PBX service
affirmatively requests that its employees, for
whom Customer requests user IDs and
passwords, be given access to Customer’s
call records via the secure web portal. 2.
Customer shall, at its own expense, provide
all necessary preparations required to
connect to the Services and comply with
EdgelessUC’s installation and maintenance
specifications for delivery of the Services.
Customer shall be responsible for the costs
of any relocation or removal of original
services that result from Customer’s actions
in addition to the costs for the original
service until such time as the Service is
active. Additionally, Customer shall provide
EdgelessUC or its agents with reasonable
access to Customer’s premises to perform
any acts required under this Agreement. 3.
CUSTOMER PROVIDED EQUIPMENT.
Unless otherwise agreed in writing by an
authorized representative of each Party, if
Customer provides its own equipment in
conjunction with the Services, then
Customer is fully responsible for the
installation, maintenance and configuration
of such Customer-provided equipment. The
Customer-provided equipment must be in
working order before EdgelessUC or its
agents will perform any installation that
utilizes such equipment. EdgelessUC shall
not be responsible for the maintenance,
repair, or operation of any equipment not
provided by EdgelessUC in connection with
the Services. 4. Customer shall be
responsible for all Customer premises data
and voice network infrastructure, including
but not limited to, hardware, software,
cabling, services and components not
provided by EdgelessUC, including the
selection, use compatibility, monitoring,
support and troubleshooting thereof. If such
items impair Customer’s use of the
Services, Customer shall remain liable for
payment to EdgelessUC for the Services.
Customer acknowledges that EdgelessUC
is not responsible for ongoing support and
maintenance of Customer network unless
otherwise agreed in writing. Upon notice
from EdgelessUC that any such component
causes or is likely to cause a hazard,
interference or obstruction of the Services,
Customer shall eliminate such item
promptly, and EdgelessUC may disconnect
the Services immediately until such
elimination occurs. EdgelessUC shall not be
responsible: (a) for the installation,
operation, management or maintenance of
any hardware, software, cabling or services
not provided by EdgelessUC in connection
with the Services; (b) if any changes in the
Services cause hardware, software,
configurations, cabling or services not
provided by EdgelessUC to become
obsolete or to require modification; (c) if any
modification or configuration performed by
Customer of EdgelessUC or Customer
provided equipment impairs the
performance of Services hereunder; or (d)
for the performance or availability of third
party services or facilities provided
hereunder. 5. EQUIPMENT SOLD TO
CUSTOMER. To provide the Services,
EdgelessUC may sell or finance equipment,
such as IP Phone Sets to Customer.
EdgelessUC’s liability for such equipment
shall pass to Customer upon installation,
and title (if applicable) and all risk of loss or
damage. Customer will be provided a twelve
(12) month manufacturer’s warranty from
the date of purchase of equipment or
Services. Customer shall be required to
obtain authorization from EdgelessUC to
return any equipment. EdgelessUC will provide replacement equipment only if the
equipment is deemed to be defective and
covered under the warranty. EdgelessUC
will not cover replacement for lost, stolen or
modified equipment. Equipment returned by
Customer that is not covered under
warranty may be refused by EdgelessUC
and Customer will be responsible to pay
return shipping charges. 6. EQUIPMENT
RENTAL. To provide the Services,
EdgelessUC may rent equipment, such as
IP Phone Sets to Customer. The equipment
installed by EdgelessUC belongs to
EdgelessUC unless sold to Customer and
paid in full. Customer may not sell, rent,
lease, loan or give away the equipment
without EdgelessUC’s prior written consent
and Customer may not use any of the
equipment at any location other than the
premises at which the equipment was
installed by EdgelessUC or for which it was
provided by EdgelessUC. Customer may
not use EdgelessUC equipment for anything
but EdgelessUC services. Customer agrees
not to attempt to make repairs to, or to alter,
disturb or tamper with the equipment and
that customer will not permit anyone other
than EdgelessUC or EdgelessUC’s agent to
perform any work on the equipment.
Customer is also responsible for preventing
any tampering with or loss of or damage to
the equipment. 7. In accordance with
EdgelessUC’s and any other relevant
equipment manufacturer’s specifications,
Customer shall maintain a suitable
environment for any EdgelessUC equipment
housed on Customer’s premises and/or on
premises rented by Customer or under its
control. Customer shall be liable for any and
all damages to EdgelessUC –for any
owned, rented or leased property that may
be located on such premises, excluding
reasonable wear and tear. 8. After the
required thirty (30) days’ notice and upon
expiration or termination of this Agreement
or any Sales Order Form: (i) the rights
granted to Customer under this Agreement
or the particular Service Order Form will
cease immediately upon the effective date
of such termination and be of no further
force or effect; (ii) each party will promptly
destroy or return to the other party all
Confidential Information belonging to such
party and certify in writing to the other party
that all such Confidential Information has
been so destroyed or returned (if
applicable); (iii) Customer shall immediately
surrender to EdgelessUC in its original
condition, all equipment or other property
owned, rented or leased by EdgelessUC
that has been provided to Customer, and
EdgelessUC or its agents shall have the
right to take immediate possession of such
equipment and, for such purpose, enter
Customer’s premises where such
equipment is located, free from all claims by
Customer; and (iv) if Customer has
equipment on EdgelessUC’s property,
Customer shall promptly remove all
equipment and other property as directed by
EdgelessUC and restore the Space to its
prior condition. Any equipment or other
property not so removed by Customer may
be removed and disposed of by
EdgelessUC and Customer shall be liable
for the cost of removal, disposal and
restoration of the Space to its original
condition. If Customer does not return all
EdgelessUC property in its original
condition, in EdgelessUC’s sole discretion,
reasonable wear and tear excepted,
Customer shall be responsible for the
replacement value of such property.
- Emergency 911 Services. Customer
agrees and acknowledges that due to the
unique nature and portability and mobility of
voice services provided over data networks (“IP telephony”) and including the
EdgelessUC services, emergency 911
operator services cannot be provided to
Customer by EdgelessUC with certainty,
consistency and reliability. Customer agrees
to defend, indemnify and hold EdgelessUC
and EdgelessUC’s personnel harmless form
any and all claims, damages, fines,
penalties, and any other liabilities, including
attorney fees, arising out of inaccuracy of
any information or the inadequacy of any
procedure or personnel relating to activation
an implementation or provision of 911
services as related to Services.
EdgelessUC and EdgelessUC personnel
shall not be liable for civil damages to any
person, corporation, or other entity for any
loss or damage caused by any act or
omission in the design, development,
installation, maintenance or provision of 911
services other than an act or omission
constituting gross negligence or willful
misconduct.
1.8 References
FCC Consumer Information Bureau: http://www.fcc.gov/cib/
Recording Telephone Conversations: http://www.fcc.gov/guides/recording-telephone-conversations
Electronic Communications Privacy Act of 1986 (“ECPA”), 18 U.S.C. 2510-2522: https://it.ojp.gov/default.aspx?area=privacy&page=1285
The Reporters Committee for Freedom of the Press: A Practical Guide to Taping Phone Calls and In-Person Conversations:http://www.rcfp.org/taping/
Interception And Divulgence Of Radio Communications: http://www.fcc.gov/guides/interception-and-divulgence-radio-communications
U.S. Department of Justice: http://www.usdoj.gov/
USA Bulletin, September 1997 Vol. 45, No. 5, 6. Electronic Investigative Techniques I:http://www.usdoj.gov/usao/eousa/foia_reading_room/usab4505.pdf
USA Bulletin, September 1997 Vol. 45, No. 5, 6. Electronic Investigative Techniques II:http://www.usdoj.gov/usao/eousa/foia_reading_room/usab4506.pdf
Telephone Tape Recording Law. Ralph Thomas. National Association Of Investigative Specialists:http://www.pimall.com/nais/n.tel.tape.law.html